Necklace of Yellow Agates and Green African Glass

Use this guide to find the most accurate size for your Garnet 27 jewelry.

NECKLACES

✨ 38 cm (15”) – Classic charm

This length sits right at the base of the neck, lending a refined and sophisticated air. It's the preferred length for choker- style pieces or designs that aim to draw attention to the face with natural elegance.

💫 40 cm (15.7”) – Timeless and versatile

The most versatile length. It adapts gracefully to any look: from a casual blouse to an elegant dress. It highlights the collarbone and adds a subtle shimmer that complements every movement.

🌿 43 cm (17”) – Everyday elegance

This length drapes gently across the upper chest, creating a lovely visual balance. It's perfect to wear alone or layered with longer necklaces for a chic, contemporary look.

🌹 45 cm (17.7”) – The most flattering length

A universally flattering size that complements any neckline. It adds an effortlessly sophisticated touch, ideal for those seeking a piece of jewelry they can wear every day and always feel special about.

🌙 48 cm (18.9”) – Relaxed Sophistication

It sits just below the collarbone, projecting effortless elegance. This length moves with ease and adds a touch of maturity and confidence that is instantly noticeable.

💎 50 cm (19.7”) – Presence and character

A length that conveys elegance and confidence. Ideal for necklaces with charms or statement pieces that want to stand out. It gives a sense of balance and serenity, perfect for women who embrace their style with authenticity.

All measurements may vary between 1 and 2 centimeters. This guide gives you a good idea of ​​the size you should choose when buying a Garnet 27 necklace.

BRACELETS

How to measure your bracelet

Measure your wrist with a flexible measuring tape, just below the bone, with the numbers facing outwards. Add 2 centimeters to the measurement to determine the ideal length for your bracelet.

For example, if your wrist measures 18 cm, your bracelet should measure approximately 20 cm.

🔧 At Granate 27, we can adjust your bracelet to your exact size. Use the contact form to let us know your exact request.

All measurements may vary between 0.5 and 1 centimeter. This guide gives you a good idea of ​​the size to choose when buying a Garnet 27 bracelet.

How to properly care for your Garnet 27 jewelry?

Each piece from Granate 27 is unique and handcrafted in limited editions. We use natural semiprecious stones, as well as artisanal materials like African glass and carved wood; therefore, you'll never find two pieces exactly alike. This authenticity is what makes them so special.

To keep your jewelry as beautiful as the first day, follow these recommendations:

THE ESSENTIALS

Avoid water and moisture: Don't wear your jewelry while bathing, swimming, sleeping, or exercising. Also, don't store it in the bathroom.

No chemicals: Perfumes, creams, oils, soaps, suntan lotions and cleaning products can damage the materials.

Store them carefully: Use the original box or a dry jewelry box to protect them from dust and moisture.

SPECIAL CARE FOR STONES

Some stones, such as opals, pearls, turquoise, and coral, are porous. Do not submerge them in water or expose them to direct sunlight for extended periods.

To clean them, use a soft, dry cloth. Never use water, chemicals, or toothpaste.

Avoid storing pearls in plastic bags, as they may yellow over time.

ADDITIONAL TIPS

• Apply perfume, hairspray, or makeup before putting on your jewelry.
• If your necklace is heavy, store it flat instead of hanging it to prevent the thread or wire from becoming deformed.
• Protect your pieces from bumps, drops and abrasive surfaces.
• If you notice the thread starting to wear out, contact us to renew it and prolong the life of your jewelry.

With these care instructions, your Granate 27 jewelry will accompany you for many years, preserving its color, shine and unique character.

✨ Thank you for choosing handcrafted beauty. Thank you for choosing Granate 27 .

At Granate 27 , we understand the importance of your satisfaction when purchasing jewelry. That's why we offer a 7-day return policy from the date of receipt for exchanges. Your satisfaction is our priority , so we ensure we send you a product of excellent quality.

RETURNS AND REFUNDS : We do not offer returns or refunds, but if you are not happy with your purchase, you have 7 days after receiving your item to request an exchange . International shipments are not eligible for returns. If you purchased from a country other than Costa Rica and are not satisfied with your purchase, please contact us using the contact form on this website.

EXCEPTION : For health and hygiene reasons, we do NOT accept returns or exchanges on earrings.

EXCHANGES : To be eligible for an exchange, your item must be returned to us as soon as possible and be in the same condition as when you received it—unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase to exchange the product for one of the same value or to purchase a higher-priced item by paying the price difference. We will provide you with available options for exchanging for another piece of jewelry of equivalent or greater value.

To begin the process, you must contact us at info@granate27.com within 7 days of receiving your purchase. If your request is accepted, we will send you instructions on how and where to return your package. Items returned to us without prior notification of your issue will not be accepted, and your exchange cannot be processed.

Changes will be subject to inventory availability.

The product must be in its original condition, without signs of use, in its original packaging and with all labels intact.

No changes will be accepted on products customized or modified at the customer's request.

Damages and problems: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the problem and correct it.

Refunds : Please note that we do not offer cash refunds. However, if we send you a defective, damaged, or broken product, you can return it and request a replacement. We will send you a new one after evaluating your claim. Your item must be in the same condition as when you received it: unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase to exchange the product for one of the same value or to purchase a more expensive one by paying the price difference.

Shipping costs are the responsibility of the buyer.

At Granate 27, we are committed to providing quality products and ensuring your satisfaction. If you have any questions or further inquiries about our exchange policy, please don't hesitate to contact us. We are here to help.

Please note, this policy applies exclusively to exchanges and not to cash refunds, and may change without prior notice.

Thank you for choosing our jewelry.

Garnet 27

1. General Information: We create exclusive jewelry and do not mass-produce. All orders are subject to product availability. If an item is out of stock when you place your order, we will notify you and refund the full amount of your order using your original payment method.

2. Delivery Time: Please note that "Delivery" refers only to shipping time and not the time needed to prepare your order. While most orders are ready to ship within 24 hours of placing your order, some orders require additional time. Please allow 48 to 72 hours for processing.

Your order is shipped from Costa Rica via Correos de Costa Rica.

National delivery: 2-4 days once the order is received at the post office.

International delivery: 2-4 weeks once the order is received at the post office. If you would like to receive your order faster, please let us know before we ship it.

Unless there are exceptional circumstances, we do our best to fulfill your order within 2-4 business days from the date you placed it. Business days mean Monday through Friday. We do not ship on weekends or public holidays.

Delivery date may vary due to carrier shipping practices, delivery location, delivery method, and items ordered.

3. Delivery Instructions: You can provide special delivery instructions on the checkout page of our website.

4. Shipping Costs: Shipping rates are fixed unless the weight exceeds one kilogram. They also depend on your order and the delivery method. To find out how much your order will cost, simply add the items you wish to purchase to your cart and proceed to the checkout page. Shipping charges will be displayed on the checkout screen.

Rates in Costa Rica:

• GAM: 2500 colones ($5.00)
• Outside the GAM: 4000 colones ($7.00)
• International rates, when available, will be displayed on the payment screen.

Additional shipping charges may apply to remote areas. You will be notified of any charges on the checkout page.

Local sales tax is included. Any other charges may not be included and will be indicated on the checkout screen. Any other applicable taxes are the customer's responsibility. Granate 27 is not responsible for any charges that may apply to your order, such as customs storage fees or international shipping costs for countries outside of Costa Rica.

5. Items Damaged in Transit

If there is any damage due to the packaging during delivery, please contact us immediately at info@granate27.com.

6. Questions

If you have any questions about the delivery and shipping of your order, please contact us at info@granate27.com or check the Frequently Asked Questions section.

Thank you,

Garnet 27