Privacy policy

At Granate 27, we respect your privacy with the same care with which we create each piece. This Policy explains how we collect, use, and protect your information when you visit or make a purchase on www.granate27.com

1. Information We Collect

Device Information
When you browse our site, we automatically collect certain technical data, such as:

  • Browser type
  • IP address
  • Time zone
  • Installed cookies
  • Pages or products you visit
  • How you interact with the site

This information helps us better understand your experience and continuously improve.

Technologies used:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels

Order Information
When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

We refer to this as “Personal Information”.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Prevent fraud or potential risks
  • Improve your experience on our site
  • Send you content or promotions, if you authorize it

3. Sharing Your Information

We only share your information when necessary to operate properly:

  • Shopify (e-commerce platform)
  • Google Analytics (site behavior analysis)

We may also share information if required by law or to protect our rights.

4. Personalized Advertising

We may use your information to show you relevant content and ads.

You can opt out of personalized advertising on:

  • Facebook
  • Google
  • Bing

You can also do so here:
http://optout.aboutads.info

5. “Do Not Track” Signals

At this time, we do not modify our practices when we receive “Do Not Track” signals from your browser.

6. Your Rights

If you reside in the European Union, you have the right to:

  • Access your personal data
  • Request corrections
  • Update your data
  • Request deletion

You can exercise these rights by contacting us at info@granate27.com.

Please note that your information may be processed outside your country of residence, including in Canada and the United States.

7. Data Retention

We retain your order information for administrative and legal purposes unless you request its deletion.

8. Minors

Our site is not intended for individuals under 18 years of age.  We do not intentionally collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy when necessary to reflect legal, operational, or service changes.

10. Contact

If you have questions, need more information, or wish to make a request, you can contact us at: info@granate27.com

Granate 27